Good communication is the bridge between confusion and clarity.
When patients get directed to your dental practice through insurance companies, they will genuinely get confused when you tell them that you are planning to go out of network. If your patients are confused about what they will have to go through once you get rid of specific PPO plans, they will tend to look into other dental practices in your area. This is definitely not something you would want to happen because when we go out of network, our main goal is to keep as many in-network patients as possible.
With the right communication tips, you can help your patients understand why you are going out of network and how they would benefit from your decision!
Through this episode, Naren and Gary want to share tips that would help you identify your patients’ personality types and how to use the best communication method to make them understand the PPO dropping process. Listen to get to know Patient Communication Tips when Dropping PPO Plans.
If you are a dentist wondering about the specific steps you need to take to get rid of PPO plans, the upcoming Masterclass titled “6 STEPS TO SUCCESSFULLY RESIGN FROM PPO PLANS” is perfect for you! To learn more and register for the Masterclass, visit: www.lessinsurancedependence.com/masterclass/
Episode Timestamps
- 00:01:10 – Introduction to the episode
- 00:01:16 – Quick announcement
- 00:07:45 – Adopting your communication to the patients
- 00:08:23 – Understanding the DISC personality type of your patients
- 00:25:12 – How to practically use DISC in your practice
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